Michelle is an Information Analyst at NIHR Innovation Observatory. Michelle has worked in the public, private and voluntary sectors, primarily in management and research and statistics. Her background is in Psychology (BSc Hons) and she also possesses qualifications in accounting (AAT). Her early career was in project management and then as the Research and Statistics Officer in local government. Her career in the NHS began in performance management and then managing the central appointments team in a Foundation Trust. After working in the private sector for a multi-national bank, Michelle returned to the NHS as an analyst at the Queen Elizabeth Hospital and latterly was the Clinical Audit Manager for the North East Ambulance Service.